Shipping & Delivery

SHIPPING POLICY

We ship to all 50 states. Any orders shipping to Alaska, Hawaii, or Puerto Rico, regardless of purchase amount, will be $22.00. We provide free standard shipping on all orders to APO/FPO Military customers. Military addresses will be shipped the following business day via United States Postal Service with a signature delivery confirmation. UPS does not deliver to Post Office Boxes, but if you’d like to ship to a PO Box, our customer care team will be able to accommodate if you call to place your order. We will not accept orders shipping to forwarding companies.

Orders will usually ship within 2-3 business days. Orders placed on Friday, Saturday, Sunday, and Holidays are not processed until the following business day.

An automated e-mail will be sent when your order is shipped and your funds are captured. If we do not have a product in stock, you will receive an email with any backorder or cancellation information.

Delivery Policy

Packages are generally dispatched within 24 hours after receipt of payment and are shipped via FedEx, God is Good Logistics or African Courier Express (ACE) with tracking. If you prefer a different delivery company, an additional cost maybe applied, so please contact us before choosing another delivery Company. Whichever shipment choice you make, we will provide you with a link to track your package online.

STANDARD SHIPPING

FREE Standard Shipping on orders of $100.00 or more.

$8.00 Standard Shipping on orders less than $100.00.

Standard (Ground) shipping via UPS ground or UPS SurePost is available within the Contiguous United States (lower 48 states). Actual shipping time is 3-8 business days.

Saturday delivery is not available.

EXPEDITED SHIPPING

$16.00 UPS 2nd Day Delivery

$25.00 UPS Next Day Delivery

Expedited Shipping via UPS 2 business day service and Next Day shipping via UPS next business day is available within the Contiguous United States (lower 48 states), for orders placed on business days before 10:30 am C.S.T. Orders placed past 10:30 am will be shipped the following business day. Orders placed on any National Holiday will be shipped the next business day. We do not deliver on weekends. Expedited Shipping is NOT available to Alaska, Hawaii, Puerto Rico, and Military addresses.

CANCELLATIONS

You may cancel your order, as long as it has not entered the shipping process. Click here to sign into your account. Select your order and click the Cancel icon.

CONTACT US

If further assistance is needed or if you have questions please contact our customer service department by phone at +44 7943-674633 or by email at [email protected].

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